Case Study
Specialty Network FHIR Rollout
Regional specialty network expanding API-based data exchange while maintaining compatibility with existing interface engine workflows.
Problem
Mixed integration patterns (legacy interfaces plus modern APIs) were creating coordination gaps between implementation teams and support operations.
Actions
- Defined implementation playbooks covering discovery, contract review, testing, and cutover readiness.
- Aligned FHIR and API acceptance criteria with existing operational support requirements.
- Coordinated release planning across engineering, QA, and client-facing implementation leads.
- Established post-live review cadences to prioritize remediation and process updates.
Results
- Improved delivery predictability for programs using both API and interface-engine integration patterns.
- Strengthened post-live stabilization by clarifying ownership across implementation and support.
Tooling / Standards
FHIR R4SMART on FHIROpenAPIInterface engines